Monday marked the unveiling of the Office of Student Financial Services, a new facility located across Carnesecca Arena in the basement of Bent Hall that will now host both the financial aid and bursar’s offices.
The two services were both previously located in separate areas of Newman Hall and plans are still being finalized as to what to do with the spaces in the near future, said University officials.
“What we have found in the past is that have to travel back and forth from the financial aid and bursar’s offices,” said Brij Anand, vice president of Facilities. “The hope with this new service is that students will only have to go to one place and have all their issues addressed and solved, as opposed to going to multiple places.”
He also mention said renovations began in mid-to-late Nov. and the remodeling was complete by March 6.
Besides the appearance of the newly renovated space, Anand said the new office offered more teller windows and a kiosk for students to check their financial aid status.
Anand also said he believed there would be a greater emphasis on customer service.
“The time of our students is very precious and we felt the way services were set up before was not as convenient for them and that’s how the idea for these combined services came about,” said Anand.
“Hopefully this arrangement will be more convenient for students.”
Some students said they were impressed with the look of the new office.
“I like this compared to the old offices,” said sophomore Vincenzo Albanese. “It’s definitely gives off a more inviting atmosphere.”
Other students said they needed more time to adjust to the change.
“It’s definitely more aesthetically pleasing but I don’t know if it will make much of a difference,” said senior Shari Byer. “I guess we’ll all just have to wait and see.”
Louis Iacobelli, a worker in the new student financial services office, said he was excited about the new space and also mentioned that he was not the only worker to felt that way.
“We all love it,” he said. “The new office affords students more privacy in dealing with financial matters and it’s going to result in better service because there are windows to help people.”